Cancellation and Refund Policy for Tricky Mind Solution:
For Digital Marketing Services:
- Monthly Plans: No refund is permitted.
- Quarterly and Yearly Plans: Refunds are available if the service is incomplete. However, the refunded amount will be subject to deductions.
- Refund deductions include 18% GST (Goods and Services Tax) and 20% refund charges.
- For international payments, additional currency conversion charges may apply.
For Website Design and Development Services:
- Refunds are calculated based on per hour charges, which are set at 3500 INR per hour.
- The GST amount collected will not be refunded; it will be submitted to the GST department.
Please note that these terms are applicable to all cancellations and refunds initiated for services provided by Tricky Mind Solution.
Shipping and Delivery Policy for Tricky Mind Solution:
For Digital Goods:
- Upon completion, digital goods such as downloadable files or documents will be provided via links sent to the registered email address.
- Links to access digital goods will be hosted on platforms like Google Drive or WeTransfer.
- The delivery time for digital goods depends on the specific project requirements.
- Delivery timelines will be clearly outlined in the proposal document shared with the client before commencing the services.
- Clients can expect prompt and efficient delivery of digital goods in accordance with the agreed-upon project timeline.
Please note that this policy applies specifically to the delivery of digital goods provided by Tricky Mind Solution.